/Cue Support
Last updated: September 2026
/Cue puts your script where the camera is and lights one word at a time at the speed you set. There is no account and nothing to sign in to, so most questions turn out to be about the reading itself, or about where the script went.
Talk to a person
Email hi@slashui.com and you will get a reply from a person, not a ticket number. It helps to say whether you are on iPhone or Mac, and which version of each.
If something went wrong mid-read, telling us what the overlay was doing at the time is usually enough to find it. You do not need to send us your script, and we would rather you did not: /Cue is built so that it stays with you.
My script disappeared when I closed the app
That is how /Cue works, and it is the first question on this page because it is the one people ask most. /Cue does not save your script. It holds it while the app is open and lets it go when the app closes. There is no script library, no history and no autosave.
So keep the script where you wrote it, in your notes app or your document, and paste it in when you are ready to read. The upside is the one on the privacy page: there is no copy of anything you have ever read into a camera sitting in a folder on your device.
Getting started
Paste your script into the editor, open the gear icon to set the speed and the font size, and press Play. A countdown runs, then the words light one at a time at your reading speed. Pause, resume or stop at any point. When you reach the end, a done screen shows how long you read for; close the overlay to go back to the editor, or press Play to read it again.
How do I change the reading speed?
In Settings, anywhere from 80 to 180 words a minute. The default is 150. You can also change it while you are reading, which is the setting worth knowing about: if the first paragraph feels fast, you do not have to stop and start again.
It runs on past where I actually am
/Cue reads at the speed you set rather than following your voice. It has no microphone and no speech recognition, so it cannot hear that you paused to answer a question.
Three things help, and they are all in Settings:
- Lower the words per minute. Most people read to camera slower than they think.
- Punctuation pauses: extra time after a full stop, an ellipsis, a semicolon or colon, a comma and a paragraph break, each adjustable on its own. This is what makes a script sound spoken rather than recited.
- Pause and resume. One tap, and it waits where you left it.
What does the free version include?
Every feature, every setting and both platforms, with scripts up to 500 words. Script length is the only thing the unlock changes: nothing else is held back, and there is no watermark, no time limit and no ads.
The editor tells you where you stand before you press anything: the bar under your script shows the word count against Free limit: 500 and turns red when you are over. Press Play over the limit and a Script Too Long alert offers you the upgrade or lets you dismiss it.
Subscription or lifetime?
The unlock comes two ways, and they buy exactly the same thing:
- Monthly, an auto-renewing subscription that you can cancel whenever you like.
- Lifetime, a single payment that never renews.
Prices are set per country and shown by the App Store inside the app, so they are not quoted here: a figure typed onto this page would be wrong for most of the people reading it.
To cancel the monthly one, use Apple's own subscription settings rather than the app: on iPhone, Settings, your name, Subscriptions; on a Mac, App Store, your name, Account Settings. Cancelling stops the renewal and you keep the unlock until the period you have paid for ends. We cannot cancel it for you, because we never had your payment in the first place.
I already paid and it is asking again
Open the paywall, from the orange Upgrade pill in the editor, and press Restore Purchase. It will not start a new purchase, and it is what to use on a second device or after a reinstall. If it says there is nothing to restore, check you are signed in to the same Apple Account that bought it. Note that the iPhone app and the Mac app are two separate App Store products, so a purchase on one does not unlock the other.
Which formatting does it understand?
Basic Markdown, so a script you already wrote elsewhere usually pastes in and looks right: # headings, **bold**, *italic*, > quotes and --- for a divider. Anything else comes through as plain text rather than breaking.
Where the words appear
- On a Mac, a floating notch-shaped panel that opens out from the top of the screen and can sit in any of nine positions, set in Settings. Settings also has a live preview, so you can see the effect of a change without starting a read.
- On iPhone, an overlay across the top third of the screen, plus a Live Activity that continues in the Dynamic Island and on the Lock Screen.
- Either way, one at a time. Each device runs a single reading session, so a second one cannot start on top of the first.
I am using teleprompter glass and the text is backwards
Turn on Mirror Text in Settings, under Text. It flips the whole overlay, controls included, so what the glass reflects reads the right way round.
Can I dim everything except the line I am on?
Yes. The focus area fades the lines above and below the one you are reading, and you can set how many lines stay lit on each side. It is the single biggest help for not losing your place on a long paragraph.
Does it record me, or send my script anywhere?
No to both. /Cue has no camera, no microphone and no networking code: it displays words and counts. Record with whatever you normally record with, and put /Cue where you need to look. The details are in the /Cue privacy policy.
Requirements
iOS 17 or later, or macOS 14 or later.