Slash UI Labs/stamp

Stamp cards, without the card

One physical stamp sits on your counter. Tap it against a customer's phone and their card opens by itself, a stamp lands in the next empty slot, and they are one visit closer to the thing you promised them. Nothing to install, nothing to scan, nothing in their wallet to lose.

Opening to a small number of Singapore shops first. A free starter stamp comes with every one of them.

A customer's /stamp wallet: a Mars Cafe card with eight of eight stamps filled and a Reward ready chip, above two other shops part-way through their cards
Why bother

A paper card is a promise you cannot see

Everybody has run one. Almost nobody can tell you what it earned them, because the card lives in somebody else's wallet and the only record of it is a row of ink.

It gets lost

Most cards never come back for the second visit. Your customer is not disloyal, they just cleared out their wallet on a Sunday and yours went with the receipts.

It gets copied

A rubber stamp costs a few dollars online, and so does one that looks near enough like yours. You are giving away coffee on somebody else's ink and there is no way to know.

It tells you nothing

You hand out three hundred cards and learn three hundred times nothing. Not who came back, not how often, not whether any of it was worth the free one at the end.

How it works

Tap. Fill. Hand it over

Three moments, and your staff only have to learn the first one.

01At the counter

They tap

Your staff hold the stamp against the phone. The card opens in whatever browser is already on it and the stamp drops into the next empty slot. A first-time customer gives a phone number and a code, which takes about fifteen seconds, and walks away with their first stamp already on the card.

A /stamp card with six of eight slots filled, a progress bar, and the line: two more for a free wheel replacement
02Between visits

It fills up

Every shop they have joined sits in one wallet on their phone, so the card is never the thing they forgot to bring. When the last slot lands, the card celebrates itself and the reward is waiting the next time they open it. It does not expire, and we do not chase them with notifications.

The wallet screen: one completed card with a Reward ready chip, and two more shops at four of six and two of ten
03The payoff

You hand it over

They show you a ticket with four large characters on it. Your staff type those into your own device and confirm with their personal PIN, so the reward is signed by the person who gave it and nothing on the customer's screen can hand it over on its own. Wrong table? Two minutes to undo it.

A /stamp reward ticket: Free Teh C, the staff code K7QD in large type, a barcode strip and the note that staff type the code on their side
Behind the counter

Set it up once, then forget it is there

There is a console, it takes a few minutes, and after that the only thing anyone touches is the stamp.

Decide what it takes, and what it earns

Somewhere between four and twelve stamps, a reward in your own words, and a live preview of the customer's card that re-lays itself as you drag. Short cards get finished; long ones get abandoned, so the range is the range on purpose.

The /stamp programme setup screen: a stamps-required slider at eight, a reward title of Free wheel replacement, and a live phone preview of the empty card

See the day while it is happening

Stamps today against yesterday, new members, cards completed, rewards still waiting to be collected, and the last few taps as they land. The thing a paper card could never tell you, on one screen, without asking anyone to run a report.

The /stamp dashboard: twenty-seven stamps today, six new members, two cards completed, one redemption waiting, beside a live activity feed

Your staff get a PIN, not your password

Everyone on the counter has their own four digits. Every reward handed over is signed with a name, five wrong tries locks the device for fifteen minutes, and nobody needs the login that can change your programme.

The /stamp staff sign-in screen: a shift roster of three people and a four-digit PIN entry

Change your mind whenever you like

Pause new joiners without ending the programme. Turn the daily summary on or off. List your shop in the directory, or do not. Order more stamps for a second outlet and they arrive with your icon on the face.

The /stamp shop settings screen: shop profile fields beside preference switches for accepting new members, the daily summary and the public directory
The part nobody can fake

A stamp that cannot be copied

There is a secure chip inside the stamp, and it signs every single tap with a number that only ever goes up. Photograph the screen, copy the link out of the address bar, buy a tag that looks identical: none of it produces a second stamp, because the one it is imitating has already been spent. If a stamp goes missing, we switch it off and it stops working that minute.

  • Signed by the tag, not by the link
  • Every link works exactly once
  • A lost stamp is revoked the same day
  • One tap per customer per half hour
Questions

Before you sign up

No. The stamp is an NFC tag, so tapping it opens a web page in the browser that is already on the phone. There is nothing to download and nothing to sign in to beyond a phone number the first time.

No. A secure chip inside the stamp signs every tap with a counter that only goes up, so a copied link has already been spent and an identical-looking tag produces nothing. A lost stamp is revoked and stops working the same day.

They show a ticket with a four-character code. Your staff type it into your own device and confirm with their personal PIN, so every reward handed over is signed by the person who gave it. There is a two-minute window to undo a mistake.

Between four and twelve, and you choose. Shorter cards get completed and longer ones get abandoned, which is why the range stops where it does.

The first shops onto the waiting list get a free starter stamp when we create their shop. There is nothing to cancel and no card to leave with us.

Early access

Be one of the first shops

We are opening /stamp to a small number of Singapore shops first, so that we can set each one up properly rather than emailing everybody a manual. Leave your details and we will come to you when it is your turn.

  • A free starter stamp, granted when we create your shop. No card, nothing to cancel.
  • We sit down and set the programme up with you, in your shop, on your counter.
  • You tell us what is wrong with it while it is still cheap for us to change.

Join the waiting list

Three details is all it takes. We will only ever write to you about /stamp.